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This document describes how the Windows user login experience has changed between Window 7 and Windows 8, 10 and the impact it has on GlobalProtect SSO. For example, there can be other third-party credential providers on a Windows computer that might interfere and break GlobalProtect SSO.

We include tips on how you can get GlobalProtect SSO to work as expected and provide the best login experience for users. If GlobalProtect is the only credential provider on a Windows 7 computer, users will not notice any change in their Windows login screen and GlobalProtect SSO works automatically.

However, if the computer has multiple credential providers, then the login screen typically shows multiple login tiles for the same user, one tile for each credential provider. Or, the login screen may show only one login tile for the user, but selecting Switch User may show additional login tiles for that same user.

The screenshot below shows the login screen from a Windows 7 computer that has GlobalProtect and another credential provider. When the user logs in to this Windows computer using the tile that corresponds to 3 rd party credential provider GlobalProtect SSO would fail. However, users may not easily identify the GlobalProtect tile. When you set up SSO wrapping, you may have trouble identifying which third-party credential provider on the computer is interfering with GlobalProtect SSO.

To find all the credential providers on the system, check this registry path:. SSO wrapping may still not have the desired effect in some cases. In these cases, there is no fix or work-around for getting GlobalProtect SSO to work using the credential providers. The alternative is to use Kerberos authentication support in GlobalProtect 3.

For more information, see Kerberos for Internal Gateway for Windows. As described in the previous section, a Windows 7 or Windows Visa computer with multiple credential providers can display multiple login tiles with the same user name. Because this is confusing one person with their name on multiple login tiles , Microsoft made changes for Windows 8 and Windows Now, even if there are multiple credential providers on the Windows computer, there is just one login tile for every unique user on the system.

Once a user tile is selected, if a user has multiple credential providers associated with their account, the last-used provider appears. In addition, a Sign-in options link appears. Based on the icons shown, a user can choose which credential provider to use to log in. The GlobalProtect login selection is remembered and GlobalProtect SSO will continue work until the user selects another credential provider from the Sign-in options.

If there are other third-party credential providers on the computer, SSO wrapping has no effect on computers running Windows 8 and Windows Users must set and keep GlobalProtect as the default sign-in option. By default, the GlobalProtect agent tries to be the selected default credential provider so users are not required to manually change over.

However, if GlobalProtect is not the selected default credential provider, you can try to force GlobalProtect to be the default by following one of these 2 options:. Some guidelines are available in Microsoft forums here: Disable or exclude credential providers. These instructions to remove other credential providers are generic and are outside the scope GlobalProtect.

Because changes Microsoft had made to Windows login and the credential provider framework, users have to set GlobalProtect as the default sing-in option to ensure GlobalProtect SSO works as expected. Once set, Windows stores the sign-in option. With GlobalProtect 4.

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GlobalProtect for Windows Unified Platform connects to a GlobalProtect gateway on a Palo Alto Networks next-generation firewall allowing mobile users to benefit from the protection of enterprise security. Thanks for reading this post. With a client I am working on their modern workplace. Enter vpn. Where Can I Download Globalprotect?

 
 

Download and Install the GlobalProtect App for Windows.Hide Global Protect VPN client as default sign-in option

 
 
GlobalProtect is a software that resides on the end-user’s computer. The agent can be delivered to the user automatically via Active Directory. GlobalProtect for Windows Unified Platform connects to a GlobalProtect gateway on a Palo Alto Networks next-generation firewall allowing mobile users to. GlobalProtect is a Virtual Private Network (VPN) service used by large companies and organizations to protect user privacy. The VPN is.