Windows 10 computer wont shut down free
Allow the Troubleshooter to run, then select Close. Avoid hard power cycles—that is, where you pull the plug, or press and hold the power button for 15 seconds to force an immediate hardware halt. These processes do not allow Windows the opportunity to write temp files to disk. This increases the odds of corrupting an important system file or losing your work. When you visit this site, it may store or retrieve information on your browser, mostly in the form of cookies.
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By Karen Marcus. Karen Marcus. Tweet Share Email. The instructions in this article apply to Windows Was this page helpful? Thanks for letting us know! Email Address Sign up There was an error. Please try again. You’re in! Thanks for signing up. Firstly, I didn’t mention that after I had disabled fast start up in previous investigations and it didn’t solve my problem, I then restored the Fast start-up as you are requesting now.
This is not the cure. I have tried it a few times. The Power trouble shooter only picks up the fact that I have lengthened the time my display stays awake and that I do not allow the PC to go into sleep mode because I can’t wake the PC out of it.
There were no other problems picked up by the trouble shooter. I therefore re-set these 2 settings to what they were previously. This is not the cure either.
We appreciate you for getting back to us. For further troubleshooting, we recommend that you follow steps provided in this article on Tips to improve PC performance in Windows If the issue persists, kindly refer to this article to optimize your drives that can help your PC run smoother and boot up faster. I have completed all of the suggestions except the PC Reset. This was always my last resort and something I had hoped to avoid.
I’ve backed up my important files such as Pictures, Music and Documents on an external hard drive. If you have no other suggestions to try then I will try this soon. I’m guessing that the registry may be corrupted.
Thank you for updating us with the progress after performing the following troubleshooting. When you start Windows by using a normal startup operation, several applications and services start automatically, and then run in the background. These applications and services can cause software conflicts.
For further troubleshooting, we recommend that you start your PC in safe mode and use the System File Checker tool to scan for corruptions in Windows system files and restore corrupted files. If the issue persists, kindly perform a clean boot to start Windows by using a minimal set of drivers and startup programs. This helps eliminate software conflicts that occur when you install a program or an update or when you run a program in Windows Note: After you have finished troubleshooting, follow the steps provided in the same article under Reset the computer to start normally after clean boot troubleshooting.
Let us know the result after doing the troubleshooting steps. No errors were found. I also remember running various scans during earlier investigations In normal mode , one which lasted several hours which also returned nothing.
When attempting to power down or restart from safe mode however, the PC freezes just after the blue screen appears and the white dots start to rotate. A forced power down is therefore required. I then attempted a Clean Boot while logged on as normal. There is only one logon account and I am administrator. For the clean boot, all non-Microsoft services were disabled as were all start up programs via the task manager. Problem was still there.
After another boot-up I restored. Its very like its gone into sleep mode but it is not possible wake the computer by pressing a key or giving the on-off switch a quick press. On re-boot, there is some minor activity heard coming from the hard drive, not much at all followed by a delay of around one minute before the manufacturers logo HP appearing.
This is then followed by a delay of around 3 to 4 minutes before the hard drive can be heard bursting into life. Blue screen appears and white dots starts to circle followed shortly after by the logon screen. If a Restart is initiated, the system shuts down and there is a period of around 14 Seconds where the power indicator remains on before switching off temporarily.
Once the boot up starts the process is exactly the same as described above. My PC is set up in such a fashion that the only restore points I now have are after this problem started happening so its not possible go back to a time when things were “normal” unfortunately.
PS My PC is an All-in-One model so its not possible to disconnect any internal hardware without taking the machine apart. I’d like to add to my previous post that the function assigned to my Power down Button is definitely “Shutdown” and not any of the other choices. Thank you for providing this information. After the series of troubleshooting performed and the issue persists, kindly follow troubleshooting steps provided under Reset your PC and Use a recovery drive to restore or reset your PC in this article.
Before performing these troubleshooting, it is recommended that you back up your files just in case something happens while performing the troubleshooting. I tried restoring the pc to an image I created last week but during boot the PC just ignores the USB hard drive and continues to boot up in windows. PS the power options I see are now different. There is no fast start-up option in the ” change settings that are currently unavailable”.
Performing a clean installation of Windows 10 would be the best thing to do. Just make sure that you install the latest drivers for your PC after the installation. Choose where you want to search below Search Search the Community. Search the community and support articles Windows Windows 10 Search Community member. I have the same question Report abuse. Details required :. Cancel Submit. User Microsoft Agent. Hi, One of the possible reasons that this issue may occurs is due to software programs conflict.
To help you with this issue, kindly follow these steps to run the Power troubleshooter: Click the Start button , then type Control Panel and then press Enter. Change the View by option on the top-right to Large icons. Click on Troubleshooting , and click on the View all option on the left pane. Run the Power troubleshooter. Under related settings , click Additional power settings. Click Choose what the power button do. Click Change settings that are currently unavailable.
Uncheck Turn on fast startup recommended and Save changes.
I have the same question Report abuse. Details required :. Cancel Submit. Thanks for your feedback. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. In reply to RobertJWin’s post on January 18, Hi I tried both of those and neither worked. Fukiko Mikuto. I have same problem! After upgrade the Fall Update, too many strage problems come up! It takes a while and all the indicator lights are off So what do you recommend you do with the device that’s not playing properly?
I need to sort this as it is very annoying. It is possible that your troubleshooter won’t return with any incorrect settings, much to your disappointment. It should be then noted that the problem might be with an incompatible driver. This is because whenever you opt for the sleep mode, the Operating System, that is Windows, sends a request to all the hardware components to coordinate for the sleep mode.
However, if the driver critical to the functioning of any hardware part is corrupt, it might not adhere to any of these requests and hence the PC won’t shut down. To overcome this error, you would have to check for the Windows updates and make sure that the latest drivers have been installed for all the devices. Device Manager to solve the issue when PC won’t shut down. If all else fails, you might have to opt for the device manager to help you with the PC shut down.
Device Manager would notify you if the Windows reported any hardware issue with any of the components that are present. You can follow the given steps to ensure that the process runs smoothly:. You can always find results with one of the above-listed options. However, why stop there?
You can also program your PC to shut down quickly. This can prove effective if you are looking for a short-cut to shut down your PC. This is because when PC won’t shut down, it can get extremely frustrating for the user to tackle the hardware issues. This is one of the most effective methods to get your power button to do more than just simply put your PC to sleep. For the ones who wish to include a shortcut on their desktop to shut down the PC, the following steps can be performed:.
Last, but not the least, is a 2-click button you can use to put your PC in the shutdown mode. Even though the method is conventional, but can be used by the users who have applied the troubleshooting procedure discussed above that was earlier preventing their PC from shutting down.
Learn how your comment data is processed. Узнать больше it does not download automatically, please click here. Follow the navigation table and pick one of the fixes to resolve the “Windows 10 Won’t Shut Down” error immediately:.
Method 1. Force shutdown · To shut down your computer, press and hold its power button until the screen goes black. · Unplug your computer from the power outlet. Method I: Force Shut Down: · Method II: Make sure you have the latest Windows 10 version · Method III: Disable fast startup · Method IV: Repair. Press Windows Key + X> Settings > System > Power & sleep > Additional power settings > Choose what the power button does > Change settings that.
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